Investor support

Questions, answered plainly.

Platform, ownership, payments, distributions, liquidity and risk—maintained by the mxrealstake team.

advance

How much can I advance?+

Up to 95% of a verified, accrued commission — minus a flat disclosed fee.

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When do I get paid?+

Within 72 hours of approval, direct to your platform wallet.

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blocks

What is fractional ownership?+

You buy a share — a "Block" — of an income-generating property held in a dedicated SPV. You receive rent monthly proportional to your share.

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How do I earn?+

Two ways: monthly rental income paid to your wallet, and capital appreciation if the property value rises. You can sell your Blocks on the marketplace after the lock-in period.

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What is the lock-in period?+

A holding period from the property's funding date — typically 3 months — during which your Blocks cannot be listed on the marketplace.

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Who manages the property?+

We do — tenant sourcing, contracts, maintenance, and rent collection are all handled by the platform.

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collect

How do I earn points?+

Automatically — referral conversions, commission payouts, and platform milestones all accrue points to your balance.

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Can I buy points?+

Yes — top up your balance with wallet funds at a fixed rate. Purchased points are non-refundable and carry no cash value.

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gold

Is there a lock-in for gold?+

No — buy and sell 24/7 at spot-linked pricing. There is no lock-in period on gold.

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Where is the gold stored?+

In an insured, third-party-audited vault. Token holdings map to vaulted physical gold at all times.

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goldenvisa

What is the Golden Visa?+

A 10-year renewable UAE residency visa for investors, professionals, and other qualifying categories — no national sponsor required.

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How much do I need to invest?+

The property-investment threshold is AED 2,000,000 in combined property value. Mortgaged properties can qualify on paid-up value.

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Can I sponsor my family?+

Yes — spouse, children (no age cap on dependents), and household staff.

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home

What is mxrealstake?+

mxrealstake is a full real-estate ecosystem — fractional investing (mx Blocks), tokenized property and gold (mx Mint), mortgages, Golden Visa services, and an agent platform (mx One).

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How do I start investing?+

Create an account, complete identity verification, fund your wallet, and choose a property. You can start from a low minimum.

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Is my money safe?+

Client funds are held in segregated accounts, every property sits in a dedicated SPV, and tokenized ownership is recorded on-chain.

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mint

What is tokenized real estate?+

A property is divided into digital tokens recorded on a blockchain. Each token is your ownership share — with on-chain proof and an auditable register.

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Can I sell my tokens?+

Yes — after the lock-in period, list tokens on the mx Mint marketplace within ±15% of the latest valuation. Verified investors can buy them.

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mint-gold

Is the gold real?+

Yes — every token corresponds to physical, investment-grade gold held in an insured, audited vault.

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mint-realestate

Who can buy on the marketplace?+

Only verified, KYC-approved investors can see and purchase listed tokens.

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How is my ownership recorded?+

Every mint, transfer, and burn is a chain event reconciled against the platform's ownership register — a complete audit trail.

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mortgage

How fast is pre-approval?+

Instant — our engine computes your debt-burden ratio and matches lender products you qualify for in seconds.

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Do you charge for consultations?+

No — consultations are free and carry no obligation.

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Can non-residents get a mortgage?+

Yes — our lender panel includes products for residents, expats, and non-residents, with different LTV caps.

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one

Who can join mx One?+

Licensed real-estate agents. Apply online — approval typically takes 48 hours.

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What do I earn?+

Commissions on closed deals, referral fees on mortgage/visa/investment conversions, and Collect points on platform activity.

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realestate

Which services do you offer?+

Buy, sell, rent, property management, conveyancing, mortgages, and Golden Visa support — one team for the whole journey.

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Are your listings verified?+

Yes — ownership, pricing and availability are checked before a listing goes live.

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tokenize

Can I keep part of my property?+

Yes — tokenize the whole asset or retain a share and keep earning rental income on what you keep.

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What does it cost?+

Structuring, valuation, and platform fees are quoted per property after review — no upfront cost to submit.

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